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Privacy Policy

Privacy Policy

Last updated: June 2026​

At Toogoolawah Motel, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, make an enquiry, or book accommodation with us.

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Who We Are

Toogoolawah Motel
7164 Brisbane Valley Highway
Toogoolawah QLD 4313
Australia

Phone: (07) 5423 2474
Email: toogoolawahmotel@outlook.com

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Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Telephone number

  • Postal address

  • Booking and accommodation details

  • Payment information

  • Information provided through contact forms

  • Information about your use of our website

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How We Collect Information

We collect information when you:

  • Submit an enquiry through our website

  • Make a booking through our third-party booking provider Bookings247

  • Contact us by phone or email

  • Visit and interact with our website

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Our website may also automatically collect technical information such as your IP address, browser type, device information and website usage data.

How We Use Your Information

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We may use your personal information to:

  • Process and manage bookings made through Bookings247

  • Respond to enquiries made by phone, email or through our booking provider

  • Provide customer service

  • Improve our website and services

  • Send booking confirmations and important updates

  • Comply with legal obligations

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Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies help us analyse website traffic, remember preferences and improve functionality.

You can choose to disable cookies through your browser settings, although some features of the website may not function correctly.

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Third-Party Services

We use third-party providers to assist with website hosting, booking services including Bookings247, payment processing, analytics and other operational services.

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These providers may have access to personal information only as necessary to perform their services and are required to protect that information.

Disclosure of Personal Information

We do not sell or rent personal information.

We may disclose personal information:

  • To service providers assisting our business operations

  • Where required by law

  • To protect our legal rights or property

  • With your consent

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Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

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Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.

To make a request, please contact us via:

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External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us via:

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We will respond to enquiries as promptly as possible.

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